Legal age to purchase alcoholic beverages
By accepting the General Conditions of Sale, you confirm that you are over 18 years of age.
The prices in this catalog are indicated in Swiss francs, net amounts, VAT included and guaranteed. Items covered by a warranty are subject to the conditions of the offer valid at the time of purchase. The warranty takes effect on the date of delivery of the item, justified by the accompanying document (invoice) that we ask you to keep carefully. The following are not covered: damage due to poor maintenance, non-compliance with the instructions for use, or normal wear and tear.
Our delivery commitment is void in the event of failure or non-compliance with supply deadlines on the part of our own suppliers, and to the extent that this unavailability is not attributable to Château de Valeyres SA. In case of unavailability of a product, we will inform you as soon as possible.
Payment methods: Paypal, invoice, cash payment and other solutions offered by Château de Valeyres SA
Delivery and transport
The available articles are sent by post within approximately 5 to 8 days. Your participation is requested only once per order. PLEASE NOTE: Château de Valeyres SA does not deliver its packages to the post office box and does not deliver any merchandise to underage customers or under guardianship, except with the written consent of the parents or guardian.
Return or exchange
Of goods Items must be returned intact and complete in their original packaging (with labels bearing their references), accompanied by the delivery slip, within 7 days of receipt of your package. You are responsible for the shipping costs associated with the return. In the case of an exchange order, the shipping costs of your new order are offered to you.
Check the condition of the delivered goods without delay to exclude obvious material and manufacturing defects, as well as transport damage. In accordance with the law, you are obliged to report to us any defect or anomaly affecting the delivered goods so that we can remedy them.
All personal data will be considered confidential. The information necessary for the management of the order will be subject to computer processing and may be communicated to associated companies as part of the management of the order.
Applicable law and place of jurisdiction
The applicable law is Swiss law, and any dispute will be dealt with by the District Court of North Vaudois.